SHIPPING

In-stock orders are shipped within 7 business days. You will be notified when your pre-order items are ready to ship. Orders cannot be shipped to PO Boxes.

RETURNS & EXCHANGES

We accept returns within 30 days of delivery. Returns for store credit and exchanges are free. If you would like a refund in the original form of payment, some fees may apply. Customers are responsible for return shipping for all returns and exchanges.

Items must be returned in new, undamaged condition. They must also be returned in original, protective packaging to ensure your item arrives safe and sound.  

If the product is broken upon arrival, please take a picture and file the claim within 3 days.    

HOW DO I MAKE A RETURN?

To begin your return or exchange, please visit our return portal at www.themazeco.com/pages/returns. Please allow 7-14 days for return or exchange to be processed.

If you need help with anything else, email us at info@themazeco.com.